I am a one woman show for my little jewelry shop. I do everything from the design and production to packaging and shipping. I take pride in my work, and wear my own jewelry often. I am constantly trying new things and plan to update my products as often as I can. I hope you enjoy!
I can generally have an item ready to ship within 1-3 business days. All items are shipped by USPS First-Class and USPS First-Class International and come in a padded envelope to ensure items do not get damaged. My pieces will also come wrapped in a gift box with padding inside to ensure further protection from damage during shipping. I can ship to the U.S., Mexico, Canada, Europe, and most other locations for fixed rates. I do however reserve the right to refund an item cost and shipping cost if the US Postal service does not ship to a specific country (there are a few restrictions). I will notify any buyer before issuing a refund if this happens.
Thank you for shopping at ClosCreations1979!
If you are not satisfied with your purchase I am here to help!
You have 7 calendar days (US) 14 calendar days (International) to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be returned in the original packaging. Please also include a copy of your receipt/proof of purchase if it was included in your package.
Once I receive your item, I will inspect it and notify you that I have received the returned item. If your return is approved, I will initiate a refund to your credit card (or original method of payment). You will receive the credit depending on your card issuer's policy.
The buyer will be responsible for paying for shipping to return an item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Shipping if the buyer provides incorrect address information: please double check your address entry before completing your purchase. If an item is returned to me due to incorrect address info I will either refund the item itself minus the shipping cost or the buyer can repay shipping to have the item sent out again.
Any questions or concerns please feel free to contact me through my shop on Etsy or you may email me at email@example.com
Jewelry Care: you are purchasing a handmade item that must be taken care of if you want your piece to last. Most of my wire wrapped creations are made without drilling/compromising the stones I use and therefore a more gentle touch and care will keep it looking beautiful for longer. If possible keep each piece of jewelry in its own separate pouch, etc to help keep elements and scratching from occurring. I would recommend putting on your jewelry last (after dressing, after using lotion, spraying hairspray, etc.) so the metal and stones do not get compromised or exposed to chemicals.
Sea glass jewelry: just remember...this is actual glass tumbled in the ocean. Be careful not to let your piece hit any hard surface. Glass breaks and usually has sharp edges when it does.
I do not recommend most of my pieces for children. There are small parts in the construction and many pieces are delicate.
Just ask! Many of my creations I can make variations, different sizes, different colors, etc. please message me! I also can make some of my creations with sterling silver wire for an upcharge. Message me if you are interested in a piece in sterling silver and I can let you know if it is one I can recreate in sterling silver wire.